Privacy Policy

Introduction

This Privacy Policy explains how Together Wellness Collective, LLC (“Dr. El”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit dr-el.com (the “Site”), contact us, or subscribe to our newsletters and offerings.

We work at the intersection of psychology, coaching, and consulting. Because many of our visitors and clients are exploring sensitive themes such as leadership, emotional well-being, and mental health, we take privacy seriously and aim to communicate our practices in clear, respectful language.

Who We Are

Together Wellness Collective, LLC is the legal entity behind the Dr. El brand. We provide:

Neuroscience-informed coaching and consulting for founders, leaders, teams, and ecosystems
Counseling and psychotherapy services, delivered through secure clinical platforms
Educational resources such as Presence OS, talks, workshops, and newsletters

Our website is primarily an informational and marketing site that allows you to learn about our services, request a conversation, and subscribe to our newsletters.

Clinical services (therapy and any related medical records) are handled through separate, secure systems that follow their own privacy practices and clinical documentation requirements. This Policy describes what happens on this Site, not within those clinical record systems.

Scope Of This Policy

This Policy applies to information we collect:

When you visit or interact with this Site
When you complete a contact or intake form on this Site
When you sign up for our newsletters or free resources via this Site
When you otherwise communicate with us in connection with the Site (for example, by replying to a newsletter or emailing us using details found here)

It does not govern:

Information collected and stored in dedicated clinical record systems used for psychotherapy or telehealth
Information collected by third-party sites we link to (such as scheduling tools, payment processors, or social media platforms), which have their own privacy policies

Information We Collect

We collect information in three main ways.

1) Information you choose to provide

When you interact with the Site, you may provide:

Contact details, such as your name, email address, and any information you include in a contact or inquiry form
Professional details, such as your role, organization, or area of work if you choose to share it
Preferences and interests, for example which services you’re curious about or topics you’d like to learn more about
Newsletter information, when you subscribe to Presence & Purpose, Weaving Wisdoms, or other email updates

Because of the nature of our work, some of what you share may be sensitive (for example, brief descriptions of stress, burnout, or leadership challenges). We ask that you do not include highly detailed personal health or crisis information in website forms; those are better suited to secure clinical channels once a professional relationship is established.

2) Information collected automatically

When you visit the Site, certain information is collected automatically, such as:

IP address and approximate location
Device type, operating system, and browser type
Pages viewed, links clicked, and time spent on the Site
Referring URL (how you arrived at the Site)

We typically collect this via cookies and similar technologies (see section 7, Cookies and similar technologies).

3) Information from third-party services

If you arrive via a newsletter link, social media platform, or scheduling tool, those services may provide us with limited analytics or engagement information (for example, whether a newsletter email was opened or a link was clicked). These services have their own privacy policies and controls.

How We Use Your Information

We use the information described above to:

Respond to inquiries and provide services

To answer questions you submit via contact forms
To schedule conversations and exploratory calls
To follow up on potential coaching, consulting, or speaking engagements

Deliver newsletters and educational content

To send you the email content you opted into
To personalize topics and resources that may be most relevant to your interests

Improve our Site and offerings

To understand what content is most visited or helpful
To diagnose technical issues and maintain Site performance
To guide strategic improvements to our services and programs

Maintain safety, compliance, and legal obligations

To protect against misuse, fraud, or security threats
To comply with legal obligations, respond to lawful requests, or enforce our Terms & Conditions

We do not sell your personal information.

Legal Bases For Processing

In some jurisdictions (such as the EU/UK), we rely on specific legal bases to process personal data. Depending on the context, we may process your information based on:

Your consent, for example when you opt in to receive newsletters
Performance of a contract or pre-contract steps, when you request services or information about working together
Our legitimate interests, such as improving our Site, understanding our audience, and maintaining security, in ways that do not override your fundamental rights
Compliance with legal obligations, such as recordkeeping or responding to lawful authorities

How We Share Information

We limit sharing of personal information to what is reasonably necessary to operate our Site and services. We may share information with:

Service providers and partners

Website hosting, analytics, and security providers
Email newsletter platforms
Scheduling or form tools
Cloud storage and productivity tools used for business operations

These providers are only authorized to use your information as needed to perform services on our behalf and are expected to handle it securely.

Professional advisers and legal or compliance partners

When necessary to comply with law, protect our rights, or manage risk

Where required by law

If we are legally required to disclose information (for example, in response to a court order or lawful request), we may do so, limiting the scope of disclosure as much as possible.

We do not sell or rent your information. We also do not share clinical records created in the context of psychotherapy or medical treatment through this Site.

Cookies and Similar Technologies

a) What cookies are

Cookies are small text files placed on your device when you visit a website. They help sites remember information about your visit, such as language preferences or pages viewed, and can support analytics and performance.

We may also use similar technologies (such as pixels or local storage) for related purposes.

b) Types of cookies we may use

While the specific cookies used may change over time, we generally use:

Strictly necessary cookies

Required for the Site to function properly (for example, to load pages or remember basic preferences). You cannot opt out of these through our cookie tools, though you can manage them via your browser.
Performance and analytics cookies

Help us understand how visitors use the Site (for example, which pages are most visited, how people move through the Site, and where traffic comes from). We use this information in aggregated form to improve content and user experience.
Preference cookies (if enabled)

Remember certain choices you make (such as language or form settings) to make future visits smoother.

We do not intentionally use cookies for interest-based advertising on this Site. If that changes in the future, this section will be updated and, where required, we will obtain appropriate consent.

c) Your choices around cookies

Depending on your location and browser:

You may see a cookie banner or settings tool when you first visit the Site that allows you to accept or adjust non-essential cookies.
Most browsers let you block or delete cookies via their settings. If you do so, some parts of the Site may not function optimally.

For more information about cookies, you can visit independent resources such as your browser’s help pages or general cookie information sites.

Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to your requests or inquiries
Provide you with newsletters or resources you have subscribed to
Maintain business records and comply with legal obligations
Resolve disputes and enforce agreements

We may retain certain information in aggregated or de-identified form (which does not identify you personally) for analytics or business planning.

If you unsubscribe from newsletters, we usually keep a minimal record of your email address on a “do not send” list to honor your opt-out preferences.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which can include:

Access: requesting a copy of the personal data we hold about you
Correction: asking us to correct inaccurate or incomplete information
Deletion: asking us to delete certain information, subject to legal obligations
Restriction or objection: asking us to limit or stop certain types of processing
Portability: requesting a copy of your data in a structured, machine-readable format
Withdrawal of consent: where processing is based on consent (for example, newsletters), you may withdraw consent at any time

You can exercise many of these rights by:

Using unsubscribe links in our emails to stop receiving newsletters; or
Contacting us using the details provided at the end of this Policy

We may need to verify your identity before fulfilling certain requests and may not always be able to comply with a request if legal or legitimate business reasons require us to retain certain information. Where that is the case, we will let you know.

Security

We use reasonable technical and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using reputable service providers, limiting access to personal data, and maintaining secure systems.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information at your own risk.

If you believe your interaction with us is no longer secure, please contact us right away.

International Visitors

Our operations are primarily based in the United States. If you access this Site from outside that region, your information may be transferred to, stored, and processed in a country that may have different data protection laws than your home jurisdiction.

Where required, we take appropriate steps to ensure that personal data transferred internationally receives an adequate level of protection in line with applicable law.

Children’s Privacy

This Site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16 via this Site. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. In the case of material changes, we may also provide additional notice (for example, by highlighting the change on the Site or in a newsletter).

How To Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how your information is handled, you can contact us using the details on our Contact page, or by emailing hello@dr-el.com.

We will do our best to respond thoughtfully and in a timely manner. Thank you.